Access the “Prenot@mi” portal -> https://prenotami.esteri.it/
Prenot@mi is now online, available at https://prenotami.esteri.it , the new and fast, entirely digital portal for booking appointments for consular services.
Appointments already booked in the former PrenotaOnline (POL) portal will be in any case still valid.
The new service is part of the ongoing digitization, modernization and accessibility improvement to consular services carried out by the Ministry of Foreign Affairs and International Cooperation. The Prenot@mi portal, in fact, offers some innovative features such as a new graphic interface, more intuitive and user-friendly, and also simplifies the overall user experience during registration and booking.
Before booking your appointment, consult the information online
Before booking your appointment, please consult the Consulate’s website carefully for all information relating to consular services (notary services, passports, registry office and marital status, citizenship, visas, etc.), by clicking on this page and its subsections. Please also consult the forms section on this page.
How does Prenot@mi work?
Prenot@mi is a fully automated booking system for consular services where the user can manage their account and appointments at the Consulate. The service is available in Italian and English.
To access the service for the first time, the user must register by clicking on the “Register” button and entering all the required data.
Once the access credentials have been received, the user will be able to access the system using his user / password, by clicking on “Login”.
Book your appointment!
Once the credentials have been received, the user can enter the portal and choose the day and time of their appointment, depending on the service requested and the availability of the Office.
It is important to remember to print the booking details sheet and present it at the entrance on the day of the appointment.
Access the “Prenot@mi” portal -> https://prenotami.esteri.it/
Please note that, only in exceptional and motivated cases, it is possible to book an appointment by calling the Consulate during the opening hours or by sending an email to consolato.adelaide@esteri.it , according to the information and telephone numbers indicated on this page.
