{"id":719,"date":"2023-01-24T08:37:19","date_gmt":"2023-01-23T22:07:19","guid":{"rendered":"https:\/\/consadelaide.esteri.it\/?page_id=719"},"modified":"2026-03-05T14:41:50","modified_gmt":"2026-03-05T04:11:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/consadelaide.esteri.it\/en\/chi-siamo\/contatti\/informazioni-utili\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<table class=\"table\" border=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" bgcolor=\"pink\"><b>\u00a0<i>When is the Consulate open?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/i>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">The Italian Consulate in Adelaide is open from Monday to Friday at different times depending on the type of service. Please respect your appointment time. To check our opening hours, click on the following link: <a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/\">Opening hours to the public<\/a><\/p>\n<table class=\"table\" border=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" bgcolor=\"pink\"><b><em>\u00a0I need a new passport. Is a booking required?<\/em>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Booking an appointment allows more efficient services to users and is in any case required for a number of services (Passports, Visas, Citizenship, Notary Services). To book your appointment, click on the following link:<a href=\"https:\/\/consadelaide.esteri.it\/en\/chi-siamo\/contatti\/informazioni-utili\/book-your-appointment\/\"> Book Online\u00a0<\/a><\/p>\n<table class=\"table\" border=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" bgcolor=\"pink\"><b>\u00a0<em><strong>Can I pay with card?<\/strong><\/em>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">Only payments by cash or by debit card (EFTPOS). For debit card use there will be a fee of 0.25 AUD for each transaction.\u00a0Users will still be able to use cash as an alternative method of payment.\u00a0For current Consular fees, click on the following link:\u00a0<a href=\"https:\/\/consadelaide.esteri.it\/en\/chi-siamo\/contatti\/informazioni-utili\/consular-fees\/\">Consular service fees<\/a><\/p>\n<table class=\"table\" border=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" bgcolor=\"pink\"><b>\u00a0<i>I need a laywer! Does the Consulate provide legal assistance?<\/i>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">The Consulate by law cannot provide legal assistance, therefore you will have to contact a professional. <a href=\"https:\/\/consadelaide.esteri.it\/en\/chi-siamo\/contatti\/informazioni-utili\/list-of-reference-lawyers\/\">On\u00a0this page<\/a>\u00a0you can find the list of lawyers of reference who have registered with the Consulate in Adelaide.<\/p>\n<table class=\"table\" border=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" bgcolor=\"pink\"><b> <em><strong>Does the Consulate provide translation Services, Australian Visa assistance, and certificates of Italian Police\u00a0 Clearance or Italian Criminal proceedings<\/strong><\/em> ?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">The Consulate is not authorised to provide these services. Please refer to useful links provided below:<\/p>\n<p style=\"text-align: justify;\">&#8211; For\u00a0<strong>translation services<\/strong>, please contact NAATI (accredited translators)\u00a0<a href=\"http:\/\/www.naati.com.au\/\">www.naati.com.au<\/a>.<\/p>\n<p style=\"text-align: justify;\">The Consulate offers translations\u00a0only\u00a0for the Italian Driver\u2019s licence. For further information, please\u00a0refer to the following link:<a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/servizi-per-il-cittadino-italiano\/autoveicoli-e-patenti-di-guida\/italian-driving-licence-conversion\/\">\u00a0\u00a0Translation Italian Driver&#8217;s licence<\/a><\/p>\n<p style=\"text-align: justify;\">&#8211; For information on\u00a0<strong>Australian Visas<\/strong>, contact the Department of Home Affairs:\u00a0<a href=\"http:\/\/www.homeaffairs.gov.au\/\">www.homeaffairs.gov.au<\/a>. Alternatively, please contact an immigration agent for assistance.<\/p>\n<p style=\"text-align: justify;\">&#8211; For\u00a0<strong>Italian Police Clearance or Criminal proceedings certificates<\/strong>, please refer to the Italian Ministry of Justice website links:<\/p>\n<ul style=\"text-align: justify;\">\n<li><a href=\"https:\/\/www.giustizia.it\/giustizia\/it\/mg_3_3_2.wp\">https:\/\/www.giustizia.it\/giustizia\/it\/mg_3_3_2.wp<\/a>\u00a0(Italian Police Clearance \/ casellario giudiziario)<\/li>\n<li><a href=\"https:\/\/www.giustizia.it\/giustizia\/it\/mg_3_3_3.wp\">https:\/\/www.giustizia.it\/giustizia\/it\/mg_3_3_3.wp<\/a>\u00a0(Italian criminal proceedings \/ carichi pendenti)<\/li>\n<\/ul>\n<table class=\"table\" border=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" bgcolor=\"pink\"><b><i>I need a document proving my registration in AIRE. How can I get one?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/i>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">The Consulate is not authorised to provide these services as these come under the Municipality\u2019s responsibility.(AIRE records are managed bu the Italian &#8216;Comune&#8217;).<\/p>\n<p style=\"text-align: justify;\">&#8211; <span style=\"text-decoration: underline;\">PLEASE NOTE<\/span>: the Ministry of the Interior has made available <strong><em>l&#8217;Anagrafe<\/em>\u00a0<em>Nazionale della Popolazione Residente (ANPR)<\/em><\/strong> a digital online platform. You can request personal certificates directly online by following the instructions at the following link:<\/p>\n<ul style=\"text-align: justify;\">\n<li><a href=\"https:\/\/www.anagrafenazionale.interno.it\/\">www.anagrafenazionale.interno.it<\/a><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Currently, this service is only available in Italian.<\/p>\n<p><span style=\"text-decoration: underline;\">Alternatively, the Consulate can issue a document proving your registration in the consular records with evidence of your residential address. Contact our offices for more info.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p style=\"text-align: justify;\">For frequently requested Consular services, before booking an appointment or calling into the Consulate please consult the relevant information published at the following links:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/servizi-per-il-cittadino-italiano\/anagrafe-degli-italiani-residenti-allestero-aire\/\">AIRE Registration \/ Update\u00a0<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/servizi-per-il-cittadino-italiano\/passaporti-e-carte-didentita\/\">Passports<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/servizi-per-il-cittadino-italiano\/stato-civile\/\">Registration of marriage \/ children \/ divorce \/ same sex \/ de-facto\u00a0<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/servizi-per-il-cittadino-straniero\/cittadinanza\/\">Italian citizenship\u00a0<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/consadelaide.esteri.it\/en\/servizi-consolari-e-visti\/servizi-per-il-cittadino-italiano\/servizi-notarili\/\">Notary Services<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u00a0When is the Consulate open?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [&hellip;]","protected":false},"author":4,"featured_media":0,"parent":337,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-719","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/pages\/719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/comments?post=719"}],"version-history":[{"count":2,"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/pages\/719\/revisions"}],"predecessor-version":[{"id":7051,"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/pages\/719\/revisions\/7051"}],"up":[{"embeddable":true,"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/pages\/337"}],"wp:attachment":[{"href":"https:\/\/consadelaide.esteri.it\/en\/wp-json\/wp\/v2\/media?parent=719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}