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FAQs

 

FAQs

Q) When is the Consulate open?

The Italian Consulate in Adelaide is open from Monday to Friday at different times depending on the type of service. Please respect your appointment times. To see the opening hours to the public, click on the following link: Opening hours to the public

 

Q) Do I need to book an appointment?

Booking an appointment allows more efficient services for users and is in any case required for a number of services (Passports, Visas, Citizenship, Notary Services). To book your appointment, click on the following link: Book Online 

 

Q) How can I pay for Consular Services?

Only payments by cash or by debit card (EFTPOS). For debit card use there will be a fee of 0.25 AUD for each transaction. Users will still be able to use cash as an alternative method of payment. For current Consular fees, click on the following link: Consular service fees

 

Q) I need a lawyer. Does the Consulate offer legal assistance?

The Consulate by law cannot provide legal assistance, therefore you will have to contact a professional. On this page you can find the list of lawyers of reference who have registered with the Consulate in Adelaide.

 

Q) Does the Consulate provide Translation Services, Australian Visa assistance, Italian ID cards and certificates of Italian Police  Clearance or Italian Criminal proceedings?

The Consulate is not authorised to provide these services. Please refer to useful links provided below:

- For translation services, please contact NAATI (accredited translators) www.naati.com.au. Alternatively, the South Australian
government offers translation services through the Interpreting and Translating Centre: www.itc.sa.gov.au

The Consulate offers translations only for the Italian Driver’s licence. For further information, please refer to the following link:  Translation Italian Driver's licence

- For information on Australian Visas, contact the Department of Home Affairs: www.homeaffairs.gov.au. Alternatively, please
contact an immigration agent for assistance.

- For Italian ID documents other than Italian passports, the Consulate is not able to issue Italian identity cards. Italian identity cards are issued by the Municipality of registration in Italy.

- For Italian Police Clearance or Criminal proceedings certificates, please refer to the Italian Ministry of Justice website links:

Alternatively, you can obtain these certificates by contacting the following Italian online service companies:

Q) Does the Consulate provide personal data certificates?

The Consulate is not authorised to provide these services as these come under the Municipality’s responsibility. Please
refer to useful links provided below:

- The Ministry of the Interior has made available l'Anagrafe Nazionale della Popolazione Residente (ANPR) a digital
online platform. You can request personal certificates directly online by following the instructions at the following link:

Currently, this service is only available in Italian.

Alternatively, you can obtain these certificates by contacting the following Italian online service companies:

For frequently requested Consular services, before booking an appointment or calling into the Consulate please consult the
information published at the following links:

AIRE Registration / Update 

Issue Passports 

Registration of marriage / children / divorce / same sex / de-facto 

Italian citizenship 

Notary Services 

27/11/2020


Author:

AS

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